Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/90498
Registo completo
Campo DC | Valor | Idioma |
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dc.contributor.author | Domingues, José Pedro Teixeira | por |
dc.contributor.author | Reis, Angelica Mufato | por |
dc.contributor.author | Fonseca, Luis Miguel | por |
dc.contributor.author | Avila, Paulo | por |
dc.contributor.author | Putnik, Goran D. | por |
dc.date.accessioned | 2024-04-03T10:53:58Z | - |
dc.date.issued | 2019-01-01 | - |
dc.identifier.issn | 1800-6450 | - |
dc.identifier.uri | https://hdl.handle.net/1822/90498 | - |
dc.description.abstract | This research evaluates IRCA registered auditors' perspectives of the added value of ISO 9001:2015 to the organizations that adopt it and are certified accordingly, bringing P a more independent perspective than previous studies based on quality managers or consultants' views. Supported by a worldwide survey among IRCA registered auditors and the adoption of a Covariance based- Structural Equation Modelling (CB-SEM) approach the results point out that the auditors' judgment regarding the ISO 9001:2015 value is influenced by their perceptions (regarding the document) and experience (auditing). The research results highlight the importance of selecting auditors with the appropriate ISO 9001:2015 knowledge and experience to assess ISO 9001:2015 Quality Management Systems (QMSs) within the certification process, therefore, contributing to the business and processes performance improvement and sustainable outcomes. | por |
dc.description.sponsorship | - The authors would like to thank to all the responding auditors for their great collaboration and will pursue this study by applying more powerful statistical tools and adding a time perspective by replicating the survey in the future. This work has been supported by FCT-Fundacao para a Ciencia e Tecnologia within the Projects Scope: UID/CEC/00319/2013, UID/CEC/00319/2019, and UID/615/2019. | por |
dc.language.iso | eng | por |
dc.publisher | University of Kragujevac. Faculty of Engineering. Center for Quality | por |
dc.relation | info:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UID%2FCEC%2F00319%2F2013/PT | por |
dc.relation | info:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UID%2FCEC%2F00319%2F2019/PT | por |
dc.relation | UID/615/2019 | por |
dc.rights | restrictedAccess | por |
dc.rights.uri | http://creativecommons.org/licenses/by-nc/4.0/ | por |
dc.subject | ISO 9001:2015 | por |
dc.subject | Quality management system | por |
dc.subject | Auditor | por |
dc.subject | CB-SEM | por |
dc.title | The added value of the ISO 9001:2015 international standard from an auditors' perspective: a CB-SEM based evaluation | por |
dc.type | article | por |
dc.peerreviewed | yes | por |
dc.relation.publisherversion | https://www.researchgate.net | por |
oaire.citationStartPage | 967 | por |
oaire.citationEndPage | 985 | por |
oaire.citationIssue | 4 | por |
oaire.citationVolume | 13 | por |
dc.date.updated | 2024-04-02T09:40:57Z | - |
dc.identifier.eissn | 1800-7473 | - |
dc.identifier.doi | 10.24874/IJQR13.04-15 | por |
dc.date.embargo | 10000-01-01 | - |
dc.subject.wos | Science & Technology | - |
sdum.export.identifier | 14943 | - |
sdum.journal | International Journal for Quality Research | por |
Aparece nas coleções: | CAlg - Artigos em revistas internacionais / Papers in international journals |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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The_added_value_of_the_ISO_90012015_international_ (1).pdf Acesso restrito! | 1,19 MB | Adobe PDF | Ver/Abrir |
Este trabalho está licenciado sob uma Licença Creative Commons