Evaluating the statistical process control data acquisition system in a heat exchanger factory

Abstract

Manufacturers of Heating Ventilation and Air Conditioning systems in Brazil are experiencing several challenges to increase competitiveness of their operations, considering the world class companies which are continuously improving their products and processes to deliver better quality products with lower costs. To achieve this target, new opportunities for improvements in management and operation system are welcome. This paper evaluates the statistical process control data acquisition system in a company in Manaus Industrial Zone for heat exchanger manufacturing, by using BPMN for Process Mapping at current state. Following the mission of Industry 4.0, options for improvements were proposed for a new future state, considering quality improvements and resources reduction. The analysis brought process improvements, for instance increased speed of data analysis time, regarding the corrective and preventive actions taken in the production system, and its influences in reducing the failure rate of products due to leakage rate, besides the analysis of the failure rate of product performance, and the reduction of resources used to collect process data.