The systemic and global dimension of business resilience in a socio-technical perspective

Abstract

This paper proposes to augment the concept of a business resilience improving process by enlarging such a process with a dimension of external action that addresses the vaster frame of systemic resilience of our societies. To this aim, I propose to widen the concept of socio-technical system (STS) to human societies, based on the idea that the development and survival of human societies has necessary social and technical factors. I also propose a concept of resilience in terms of dealing with failures of STS. Two particular cases of very large failure avoidance are considered: nuclear war and civilizational collapse, and I propose that such cases should be present in the referred dimension of external action of any business resilience program. Because the action of public governments and their cooperation is crucial for advancing global systemic resilience, I suggest that businesses should analyze and model the decisions of governments in a wider context of naturally occurring cooperating and conflicting human groups.