Purchase management improvement in a TV company from the industry district of Manaus (PIM)

Abstract

All rights reserverd. Continuous improvement in quality of products and processes offered by an organization can support companies keep it long in this competitive and dynamic business environment. Therefore, the interaction between the university, government, and Industry (the triple helix) is the opportunity for a Technology Company as TV’s industry to have innovation and new studies developed frequently. This research, studies the improvements of material purchases process to increase knowledge in the TV Purchasing Department inside an Industry from the Industrial District of Manaus, Brazil (PIM) which deals with high technology on their products and must have agility to be the first option to the customers. During the research a checklist was applied to employees from purchasing department and was observed that there was a frequent participation from quality sector in the resolution of the procurement process and that has proven to be positive in the management process. These are facilitators on a daily developers, customers and suppliers.