Workplace occupation and equipment availability and utilization, in the context of maintenance float systems

Abstract

In industry, spare equipments are often shared by many workplaces with identical equipments to assure the production rate required to fulfill delivery dates. These types of systems arc called "Maintenance Float Systems". The main objective of managers that deal with these types of systems is to assure the required capacity to deliver orders on time and at minimum cost. Not delivering on time has often important consequences; it call cause loss of costumer goodwill, loss of sales and call damage organization's image. Maintenance cost is the indicator more frequently used to configure maintenance float systems and to invest in maintenance workers or spare equipments. Once the system is configured, other performance indicators must be used to characterize and measure the efficiency of the system. Different improvement initiatives call be performed to enhance the performance of maintenance float systems: performing preventive maintenance actions, implementation of autonomous maintenance, improvement of equipments maintainability, increase of maintenance crews' efficiency etc. "Carrying out improvement based on facts" is a principle of Total Quality Management (TQM) in order to step to business excellence. It requires monitoring processes through performance measures. This work aims to characterize and highlight the differences and relationships between three types of performance measures-equipment availability, equipment utilization and workplace occupation, in the context of maintenance float system. Definitions and expressions of these three indicators are developed for maintenance float systems. The relationship between maintenance float systems efficiency and the referred indicators is shown. Other indicators are also proposed and compared with the first ones (number of standby equipments, queue length etc.).