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dc.contributor.authorCarneiro, Davide Ruapor
dc.contributor.authorNovais, Paulopor
dc.identifier.citationCarneiro D. Novais P., Making Justice More Accessible, Proceedings of the 8th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2014), ISBN 978-1-60558-611-3 pp 279-287, Guimarães, Portugal, 2014.por
dc.description.abstractFrom the point of view of the Citizen, Justice is not always readily accessible. Either because it is a lengthy process, potentially expensive, sometimes unclear or simply scary, people will often avoid or withdraw from a judicial process, especially in those cases that involve relatively small amounts. This results in the giving up of a basic right, with the potential loss of rightful benefits. In this paper we briefly analyze the main aspects that impair access to Justice nowadays. We then move on to look at recent technological developments in the field of Online Dispute Resolution to argue that these can, in the near future, have a significant role in improving access to Justice. Specifically, we analyze the UMCourt Conflict Resolution Framework, developed by our research team, and address the different dimensions in which such tools contribute to make Justice more accessible, namely through better access to useful information, support in decision-making or more cost-effective processes.por
dc.description.sponsorshipDevelopment Fund through the COMPETE Programme (operational programme for competitiveness) and by National Funds through the FCT - Fundação para a Ciência e a Tecnologia (Portuguese Foundation for Science and Technology) within projects FCOMP-01-0124-FEDER-028980 (PTDC/EEISII/1386/ 2012) and PEst-OE/EEI/UI0752/2014por
dc.publisherAssociation for Computing Machinerypor
dc.subjectOnline dispute resolutionpor
dc.subjectCitizen empowermentpor
dc.titleMaking justice more accessiblepor
oaire.citationTitleProceedings of the 8th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2014)por
dc.subject.fosEngenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informáticapor
dc.subject.fosCiências Sociais::Direito-
sdum.conferencePublicationProceedings of the 8th International Conference on Theory and Practice of Electronic Governance (ICEGOV 2014)por
Appears in Collections:CCTC - Artigos em atas de conferências internacionais (texto completo)

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