Successful implantation of enterprise IT applications in SMEs: a TOE-based framework of influencing factors

Abstract

This literature review summarizes the factors and subfactors that influence an enterprise IT application (EITA) implantation in micro, small and medium sized enterprises (SMEs). To determine these factors and subfactors, a search was carried out in the Scopus and AIS e-Library databases (75 articles were analyzed). For each document, factors and subfactors involved in the implantation of an EITA have been extracted and organized in contexts and subcontexts following the TOE framework (Technological, Organizational, and Environmental). Thus, 38 factors and 128 subfactors were obtained that influence the implantation of an EITA in SMEs. In this article, we present 18 factors and 26 subfactors most relevant for the implantation of an EITA in SMEs.