Approaches and methods for individual performance assessment in information systems projects

Abstract

Organizations have to manage human resources effectively, as these are fundamental to their success. Indeed, it is widely recognized that human resources have a direct influence in the performance of organizations. Therefore, organizational success is highly dependent on an adequate management of human resources. In this context, the performance assessment of people is crucial, as it is an important process for implementing efficient and effective motivational and rewarding systems. However, in the case of information systems projects, there is not much research work focused on human resources performance evaluation. This chapter aims to contribute to fill this gap by reviewing several approaches and methods for performance assessment, which can be applied to information systems projects. The presented approaches and methods are focused on personality, behaviors, comparison, and outcomes/results.