Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/54277
Título: | Electronic governance for context-specific public service delivery: a survey of the literature |
Autor(es): | Tavares, António Soares, Delfina Sá Estevez, Elsa |
Palavras-chave: | Policy-Driven Electronic Governance Context-Specific Public Service Delivery Sustainable Development Goals |
Data: | 2016 |
Editora: | Association for Computing Machinery (ACM) |
Resumo(s): | Based on the latest trends of government digitization efforts, this paper presents a survey of the literature illustrating how governments are using Information and Communication Technologies (ICT) to deliver public services pursuing concrete development goals and taking into account specific needs of the local context. Based on the survey, we illustrate examples of context-specific public service delivery and propose a research framework to guide future research on the area. The relevance of this work relies on the latest commitment of governments to pursue the 2030 development agenda, since the framework provides a roadmap to further investigate how to locally design public services to achieve sustainable development goals leveraging on ICT. |
Tipo: | Artigo em ata de conferência |
URI: | https://hdl.handle.net/1822/54277 |
ISBN: | 978-1-4503-3640-6 |
DOI: | 10.1145/2910019.2910110 |
Arbitragem científica: | yes |
Acesso: | Acesso aberto |
Aparece nas coleções: |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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ICEGOV2015_Final_submission_164.pdf | 218,53 kB | Adobe PDF | Ver/Abrir |