Personalized information systems : personalization, implementation levels a conceptual framework

Abstract

Personalized Information Systems (also named Personal Applications – PA) are software applications that exhibit personalized features, adjusted to the preferences or user’s needs. PA can provide benefits related to customer relationship or related to the efficiency of organizational work. This poster presents the personalization definition, the main personalization typologies, the personalization implementation levels, personalization variants/dimension and a conceptual framework for personalization that can be viewed as a contribution to the body of knowledge of Information Systems Technologies (IST) professionals with responsibilities in the adoption, and development of PA. These contributions include: a conceptual model that combines levels of personalization, levels of implementation and system integration of personalization with personalization variants/dimensions