Integrated management systems: a statistical analysis

Abstract

Designing a maturity model is a multi-methodological task. Maturity modelling had been reported in severa! research areas, namely, software development and inspection, e-Governance, knowledge management, networkability, health and safety enterprise culture, supplier relationship, pr~ject management, communicationallevels on collaborative activities and management systems assessment The present paper aims to report the efforts being made focusing the development of an integrated management system (IMS) maturity and effíciency assessment too L lt presents a survey statistical analysis, which is a methodology emphasized by severa! authors when developing a maturity modeL The most appealing statistical conclusions, based on a survey focusing Portuguese IMS ruled companies, are now reported answering severa! questions, such as: Do initial IMS implementation motivation relates with the final achieved benefíts? Do sub-systems standards integration relates to the integration levei achieved? Which are the success factors to consider in order achieving a successful and high-level integration?