healthRisk IS: risk management information system for healthcare institutions

Abstract

Risk management has nowadays a crucial role in institutions, since it aims to minimize the likelihood of adverse events and contributes to improve the quality of provided services. In the healthcare institutions, an effective risk management is only possible if supported by information systems that can produce the right quality and risk indicators. These indicators allow organizations the self-assessment, by identifying gaps and opportunities for improvement in several areas, being fundamental for benchmarking, accreditation and certification processes. Additionally, monitoring of specific indicators is being required by the tutelage. However, the development of a risk management system can be an arduous process, due the inherent complexity of clinical systems. This project aims to design and develop a risk management information system for healthcare institutions and it is being developed at the Hospital Center of Trás-os-Montes and Alto Douro, EPE (CHTMAD).