Please use this identifier to cite or link to this item: http://hdl.handle.net/1822/52517

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dc.contributor.authorPeixoto, Hugo Daniel Abreu-
dc.contributor.authorMachado, José Manuel-
dc.contributor.authorAbelha, António-
dc.contributor.authorNeves, José-
dc.contributor.authorCorreia, António-
dc.contributor.authorSantos, Manuel-
dc.date.accessioned2018-03-15T15:33:14Z-
dc.date.issued2011-01-01-
dc.identifier.isbn9789077381663por
dc.identifier.urihttp://hdl.handle.net/1822/52517-
dc.description.abstractIn this paper we show a practical approach to deal with government impositions correlated with on time appointments in major healthcare facilities in Portugal. Reduce waiting time and improve quality on patient communication are two of the main objectives in this project. Information Systems can improve patient communication with hospitals and build a trust and better patient-caregiver relationship. New possibilities upraise with new smart phones and it is up to us to use it according to national standards and laws. We intend to establish a platform named Appointment Alert System (AASYS) that aids healthcare facilities to decrease costs correlated with calls for appointments, which indeed one of the major sources of appointment department costs. Schedule administration is taken in consideration and an user interface web page was also built. At the end we prove that an alert system based on open source software leading to short message service arid email can help decrease costs and increase show rates. ©2011 EUROSIS-ETI.-
dc.language.isoeng-
dc.publisherEUROSIS-
dc.rightsrestrictedAccess-
dc.subjectHealthcare-
dc.subjectInformation systems-
dc.subjectOpen source-
dc.subjectShow rates-
dc.subjectWeb services-
dc.titleAASYS - Appointment alert system: An open-source-based software to improve show rates in a health care unit-
dc.typeconferencePaper-
dc.peerreviewedyes-
degois.publication.firstPage399por
degois.publication.lastPage+por
dc.date.updated2018-03-01T14:20:52Z-
dc.subject.wosScience & Technology-
sdum.export.identifier3124-
sdum.conferencePublicationESM 2011 - 2011 European Simulation and Modelling Conference: Modelling and Simulation 2011-
sdum.bookTitleEUROPEAN SIMULATION AND MODELLING CONFERENCE 2011por
Appears in Collections:CAlg - Livros e capítulos de livros/Books and book chapters

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