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TitleIncluding cognitive aspects in multiple criteria decision analysis
Author(s)Carneiro, João
Conceição, Luís
Martinho, Diogo
Marreiros, Goreti
Novais, Paulo
KeywordsMultiple Criteria Decision Analysis
Cognitive decision-making
Group decision-making
Behavioural decision theory
Issue date2018
JournalAnnals of Operations Research
CitationCarneiro J., Conceição L., Martinho D., Marreiros G., Novais P., Including Cognitive Aspects in Multiple Criteria Decision Analysis, Annals of Operations Research, Springer, ISSN 0254-5330, pp1-23, 2016
Abstract(s)Many Multiple Criteria Decision Analysis (MCDA) methods have been proposed over the last decades. Some of the most known methods share some similarities in the way they are used and configured. However, we live in a time of change and nowadays the decision-making process (especially when done in group) is even more demanding and dynamic. In this work, we propose a Multiple Criteria Decision Analysis method that includes cognitive aspects (Cognitive Analytic Process). By taking advantage of aspects such as expertise level, credibility and behaviour style of the decision-makers, we propose a method that relates these aspects with problem configurations (alternatives and criteria preferences) done by each decision-maker. In this work, we evaluated the Cognitive Analytic Process (CAP) in terms of configuration costs and the capability to enhance the quality of the decision. We have used the satisfaction level as a metric to compare our method with other known MCDA methods in literature (Utility function, AHP and TOPSIS). Our method proved to be capable to achieve higher satisfaction levels compared to other MCDA methods, especially when the decision suggested by CAP is different from the one proposed by those methods.
Description"First Online: 21 December 2016"
Publisher version
AccessOpen access
Appears in Collections:CAlg - Artigos em revistas internacionais/Papers in international journals

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