Please use this identifier to cite or link to this item: http://hdl.handle.net/1822/50311

TitleManaging systems complexity through congruence
Author(s)Flumerfelt, Shannon
Alves, Anabela Carvalho
Calvo-Amodio, Javier
Hoyle, Chris
Kahlen, Franz Josef
Issue date2016
PublisherSpringer International Publishing
Abstract(s)Theories of systems, systems management, organizational sense making and system dissonance/congruence are presented to frame the foundations of the CX Tool. In short, the CX Tool seeks to add to the body of knowledge on systems management.
TypeBook part
URIhttp://hdl.handle.net/1822/50311
ISBN9783319387567
DOI10.1007/978-3-319-38756-7_5
Peer-Reviewedyes
AccessRestricted access (UMinho)
Appears in Collections:CAlg - Livros e capítulos de livros/Books and book chapters

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