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TitleManaging systems complexity through congruence
Author(s)Flumerfelt, Shannon
Alves, Anabela Carvalho
Calvo-Amodio, Javier
Hoyle, Chris
Kahlen, Franz Josef
Issue date2016
PublisherSpringer International Publishing
Abstract(s)Theories of systems, systems management, organizational sense making and system dissonance/congruence are presented to frame the foundations of the CX Tool. In short, the CX Tool seeks to add to the body of knowledge on systems management.
TypeBook part
AccessRestricted access (UMinho)
Appears in Collections:CAlg - Livros e capítulos de livros/Books and book chapters

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