Utilize este identificador para referenciar este registo:
https://hdl.handle.net/1822/4793
Título: | Social construction of information technology supporting work |
Autor(es): | Ramos, Isabel Berry, Daniel M. |
Palavras-chave: | Business applications Communications gap Enterprise IS Case study Social issues of IT User satisfaction Entreprise resource planning IS impacts IS problems IS success Management information needs Organizational culture Social impacts Top management User attitudes User bahavior User chatacteristics User expectations Enterprise resource planning user behavior user characteristics |
Data: | 2005 |
Editora: | IGI Global |
Revista: | Journal of Cases on Information Technology |
Citação: | "Journal of Cases on Information Technology". ISSN 1548-7717. 7:3 (2005) 1-17. |
Resumo(s): | In the beginning of 1999, the CIO of a Portuguese company in the automobile industry was debating with himself whether to abandon or to continue supporting the MIS his company had been using for years. This MIS had been supporting the company’s production processes and the procurement of resources for these processes. However, in spite of the fact that the MIS system had been deployed under the CIO’s tight control, the CIO felt strong opposition to the use of this MIS system, opposition that was preventing the MIS system from being used to its full potential. Moreover, the CIO was at lost as to how to ensure greater compliance to his control and fuller use of the MIS system. Therefore, the CIO decided that he needed someone external to the company to help him understand the fundamental reasons, technical, social, or cultural, for the opposition to the MIS system. |
Tipo: | Artigo |
URI: | https://hdl.handle.net/1822/4793 |
DOI: | 10.4018/jcit.2005070101 |
ISSN: | 1548-7717 1548-7725 |
Arbitragem científica: | yes |
Acesso: | Acesso aberto |
Aparece nas coleções: | DSI - Engenharia da Programação e dos Sistemas Informáticos |
Ficheiros deste registo:
Ficheiro | Descrição | Tamanho | Formato | |
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RamosBerry.pdf | 115,83 kB | Adobe PDF | Ver/Abrir |