Please use this identifier to cite or link to this item: http://hdl.handle.net/1822/37117

TitleA catalog of information systems outsourcing risks
Author(s)Soares, Filipe de Sá
Soares, Delfina de Sá
Arnaud, José
KeywordsInformation systems outsourcing
Risk
Theory
Issue date2014
PublisherSciKA
JournalInternational Journal of Information Systems and Project Management
Abstract(s)Information systems outsourcing risks are a vital component in the decision and management process associated to the provision of information systems and technology services by a provider to a customer. Although there is a rich literature on information systems outsourcing risks, the accumulated knowledge on this area is fragmented. In view of this situation, an argument is put forward on the usefulness of having a theory that integrates the various constructs related to information systems outsourcing risks. This study aims to contribute towards the synthesis of that theory, by proposing a conceptual framework for interpreting the literature and presenting a catalog of information systems outsourcing risks. The conceptual framework articulates together six key risk elements, namely dangers, negative outcomes, undesirable consequences, factors and mitigation actions. The catalog condenses and categorizes the information systems outsourcing risk elements found on the literature reviewed, both from the perspective of the outsourcing customer and from the perspective of the outsourcing provider. Proposals for subsequent work towards the generation of the theory of information systems outsourcing risk are suggested.
TypeArticle
URIhttp://hdl.handle.net/1822/37117
DOI10.12821/ijispm020302
ISSN2182-7796
e-ISSN2182-7788
2182-780X
Peer-Reviewedyes
AccessOpen access
Appears in Collections:CAlg - Artigos em revistas internacionais/Papers in international journals

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