Please use this identifier to cite or link to this item: http://hdl.handle.net/1822/349

TitleThe role of emotion, values, and beliefs in the construction of innovative work realities
Author(s)Ramos, Isabel
Berry, Daniel M.
Carvalho, João Álvaro
Issue date2002
PublisherSpringer-Verlag Berlin
JournalLecture Notes in Computer Science
CitationBUSTARD, David W. ; LIU, Weiru ; STERRITT, Roy, eds. Lit. – “Computing in an Imperfect World : proceedings of the First International Conference Soft-Ware, 1, Belfast, Northern Ireland, 2002. [S.l.] : Springer,2002. ISBN 3-540-43481-X. p. 300-314.
Series/Report no.Lecture Notes in Computer Science ; 2311
Abstract(s)Traditional approaches to requirements elicitation stress systematic and rational analysis and representation of organizational context and system requirements. This paper argues that (1) for an organization, a software system implements a shared vision of a future work reality and that (2) understanding the emotions, feelings, values, beliefs, and interests that drive organizational human action is needed in order to invent the requirements of such a software system. This paper debunks some myths about how organizations transform themselves through the adoption of Information and Communication Technology; describes the concepts of emotion, feeling, value, and belief; and presents some constructionist guidelines for the process of eliciting requirements for a software system that helps an organization to fundamentally change its work patterns.
TypeConference paper
URIhttp://hdl.handle.net/1822/349
ISBN354043481X
DOI10.1007/3-540-46019-5_22
ISSN0302-9743
Peer-Reviewedyes
AccessOpen access
Appears in Collections:CAlg - Artigos em livros de atas/Papers in proceedings
DSI - Engenharia e Gestão de Sistemas de Informação

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