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TitleA model for assessing maturity of integrated management systems
Author(s)Domingues, José Pedro Teixeira
Sampaio, Paulo
Arezes, P.
Editor(s)Arezes, P.
Baptista, João Santos
Barroso, Mónica P.
Carneiro, Paula
Cordeiro, Patrício
Costa, Nélson
Melo, Rui B.
Miguel, A. Sérgio
Perestrelo, Gonçalo
Issue date2014
PublisherTaylor & Francis
CitationDomingues, J. P. T., Sampaio, P., & Arezes, P. M. (2014). A model for assessing maturity of integrated management systems. Paper presented at the Occupational Safety and Hygiene II - Selected Extended and Revised Contributions from the International Symposium Occupational Safety and Hygiene, SHO 2014.
Abstract(s)Maturity models have been adopted in several fields aiming at people, objects, software and social systems assessment. The first reported maturity model (Maslow motivation theory) assesses human needs according five levels. Integrated management systems (IMS) are spreading among organizations focusing resources optimization, processes efficiency and documentation reduction. This article intends to report a two-component model that assesses the IMS maturity through a five level path. The back-office component is a structural statistical based model and the front-office component is a Capability Maturity Model integrated (CMMi) based model. Additionally, this paper aims at reporting the methodologies adopted in developing such model.
TypeConference paper
AccessOpen access
Appears in Collections:CAlg - Livros e capítulos de livros/Books and book chapters
CGIT - Livros e capítulos de livros / Books and book chapters

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