Please use this identifier to cite or link to this item: http://hdl.handle.net/1822/26657

TitleExtracting behavioural patterns from a negotiation game
Author(s)Gomes, Marco
Oliveira, Tiago José Martins
Carneiro, Davide Rua
Novais, Paulo
KeywordsIntelligent environments
Online dispute resolution
Negotiation
Context-aware
Issue date2013
PublisherSpringer
Abstract(s)The work presented focuses not only on the behavioural patterns that influence the outcome of a negotiation, but also on the discovery of ways to predict the type of conflict used in the process and the stress levels of the actors. After setting up an experimental intelligent environment provided with sensors to capture behavioural and contextual information, a set of relevant data was collected and analysed, with the underlying objective of using the behavioural patterns (obtained by statistical/probabilistic methods) as a basis to design and present plans and suggestions to the associated participants. In sooth, these proposals may influence in a positive way the course and outcome of a negotiation task in many aspects. This work highlights the importance of knowledge in negotiation, as in other social forms of interaction, providing also some new insights for informed decision support in situations in which uncertainty and conflict may be present.
TypeConference paper
URIhttp://hdl.handle.net/1822/26657
ISBN978-3-642-38060-0
DOI10.1007/978-3-642-38061-7_29
Publisher versionThe original publication is available at www.springerlink.com
Peer-Reviewedyes
AccessOpen access
Appears in Collections:DI/CCTC - Artigos (papers)

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