Maintenance management based on organization maturity level

Abstract

This article aims to discuss the management processes of the maintenance function of a company depending on the degree of maturity of the organization in connection with the maintenance, redefining training strategies, collection and analysis of failures, study and action plan to improve operational performance according to the organization's strategies. The maintenance management makes use of some tools and techniques to improve efficiency and minimize their impacts, such as the Reliability Centered Maintenance (RCM), Total Productive Maintenance (TPM), Analysis of the Failure Mode and Effects (FMEA). The identification of the degree of maturity on the maintenance, leads us to a better planning of actions needed to adapt management strategies proposed thus appropriate computerized tools, performance indicators, technical analysis and management methodologies most appropriate, providing a horizon of improvements necessary for the successful evolution of the process and the resulting progress in the maintenance maturity level function for the company. Understanding the aspects which define the degree of maturity of an organization may not be an easy task. We intend, therefore, support the argument that the degree of maturity management processes associated with maintaining the function of a company is closely related to the degree of preparation and knowledge of tools and control systems that an organization has. Aspects related to maturity levels have been fairly dealt with in various segments of the knowledge and practice of characterizing its findings have contributed to the achievement of better results in organizations in general.