Please use this identifier to cite or link to this item: http://hdl.handle.net/1822/17572

TitleManaging stakeholders conflicts
Author(s)Moura, Helder M. Pinto
Teixeira, José M. Cardoso
KeywordsConflict management
Construction projects
Best way for solving conflicts - transforming conflicts into problems
Conflicts - well defined, fuzzy or ill defined
Construction stakeholders - preventing disputes
Four main causes for inter-group and inter-organizational conflicts - cognitive conflicts, conflicts of objectives or interests, normative conflicts, conflicts of relationships
Managing stakeholders conflicts
Types of conflicts - open conflicts, hidden conflicts, latent conflicts
Issue date2010
PublisherWiley-Blackwell
Abstract(s)It is not unusual that a chapter on conflict management, which is about, generally speaking, helping people or organizations that are in conflict with each other to deal with their differences, opens up with this statement (Moore, 1986 cited in Gordon, 1966): All societies, communities, organizations, and interpersonal relationships experience conflict at one time or another in the process of day-to-day interaction. Conflict is not necessarily bad, abnormal, or dysfunctional; it is a fact of life.
TypeBook part
URIhttp://hdl.handle.net/1822/17572
ISBN978-1-4051-8098-6
DOI10.1002/9781444315349.ch17
Peer-Reviewedyes
AccessOpen access
Appears in Collections:C-TAC - Capítulos/Artigos em Livros Internacionais

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