Please use this identifier to cite or link to this item: http://hdl.handle.net/1822/15008

TitleAn agent-based architecture for multifaceted online dispute resolution tools
Author(s)Carneiro, Davide Rua
Novais, Paulo
Neves, José
KeywordsMulti-agent systems
Online dispute resolution
Intelligent environments
Issue date2011
PublisherSpringer
JournalStudies in Computational Intelligence
Abstract(s)Online Dispute Resolution (ODR) tools are being seen as a way to settle disputes out of courts, namely under virtual environments. However, the acceptance of these alternative methods is still relatively restricted, once existing tools are relatively undemanding and domain-centered. Indeed, there is the need for conceptual tools whose parts may be arranged for particular use, i.e., to operate in different domains. Following this line of attack, in this paper it will be presented a new agent-based approach to ODR. It comes in an abstract and formal form, in order to be independent of the legal domains, but specific enough to be applied to concrete ones. The main advantage is that functionality reuse is maximized, making architectures simpler to implement and to expand
TypeConference paper
DescriptionThe Twenty-fourth International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems (IEA/AIE 2011), 2011
URIhttp://hdl.handle.net/1822/15008
ISBN9783642213311
DOI10.1007/978-3-642-21332-8_13
ISSN1860-949X
Peer-Reviewedyes
AccessOpen access
Appears in Collections:DI/CCTC - Artigos (papers)

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